SNAPSOLVE TUTOR TERMS OF SERVICE
Last updated: 12 October, 2021
1. YOUR RELATIONSHIP WITH US
Welcome to SnapSolve Tutor, an online homework solutions platform (the “Platform”), provided by Snapsolve Pte. Ltd. (“SnapSolve Tutor”, "we", "us", or "our"). Our principal place of business is located at 1, RAFFLES QUAY, #26-10, SINGAPORE 048583.
These Terms form a legally binding agreement between you and us. Please take the time to read them carefully. You hereby represent and warrant that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to the terms set out herein.
2. ACCEPTING THE TERMS
3. CHANGES TO THE TERMS
We may amend prior notice, these Terms from time to time, including, for instance when we update the functionality of our Platform or when there are regulatory changes. We will use commercially reasonable efforts to provide reasonable notice to all users and obtain consent of any material changes to these Terms, such as by e-mail and/or placing a notice on our Platform. However, you should look at the Terms regularly to check for such changes. We will also update the “Last Updated” date at the top of these Terms, which reflect the effective date of such Terms. Your continued access to or use of the Platform after the date of the new Terms constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop accessing or using our Platform.
4. YOUR ACCOUNT WITH US
To access our Platform, you must create an account with us. When you create this account, you must provide accurate and up-to-date information. It is important that you maintain and promptly update your details and any other information you provide to us in order to keep such information current and complete.
You agree that you are solely responsible for all activities that occur under your account. It is important that you keep your account password confidential and that you do not disclose it to any third party. If you know or suspect that any third party knows your password or has accessed your account, you must promptly notify us at firstname.lastname@example.org.
Registration of your account shall be subject to our approval, and you shall comply with all requirements as we may prescribe from time to time. Without prejudice to the foregoing, we may at any time:
(a) prescribe eligibility criteria for your registration for an account, use of the Platform or other interaction with us ("User Eligibility Criteria");
(b) require you to submit information for us to verify your identity, qualifications, or that you continue to meet the User Eligibility Criteria; and/or
(c) limit access to and/or suspend your access to the Platform, or terminate your account, without giving any reason therefor.
5. SUBMISSION OF HOMEWORK SOLUTIONS
Upon registration as a user of our Platform, you shall use our platform to upload homework solutions (“Solution”) to homework Q&A pertaining to your subject-area. You can easily provide students with the Solutions and earn from the Solutions and students you invite. This includes：
6. YOUR ACCESS TO AND USE OF OUR PLATFORM
As between you and SnapSolve Tutor, content on the Services (except Solution), including the text, software, logos, patents, trademarks, service marks, copyrights, and “look and feel” of the Platform, and all intellectual property rights related thereto (“SnapSolve Tutor Content”), is either owned or licensed by SnapSolve Tutor
Subject to the terms and conditions of these Terms, we grant you a non-exclusive, limited, non-transferable, non-sublicensable, revocable license to access and use the Platform and to access the SnapSolve Tutor Content solely through your use of the Platform. We reserve all rights not expressly granted herein and the SnapSolve Tutor Content. You acknowledge and agree that we may terminate this license at any time for any reason or for no reason at any time.
We may from time to time, without giving any reason or notice: (a) add to, upgrade, modify, suspend, or remove, whether in whole in part, any part of the Platform (including to remove or disable access to any content on the Platform); (b) require you to undertake software or hardware updates as a condition of your continued access to the Platform, and we may terminate your account and/or access to the Platform if you fail to do so; and/or (c) modify the hardware or software specifications required for use in connection with the Platform.
Except as expressly permitted under these Terms or in writing by us or allowed by applicable laws, you shall not (and shall not allow, permit, or assist any person to):
In addition to the above, your access to and use of the Platform must, at all times, be compliant with our Community Guidelines.
We reserve the right, at any time and without prior notice, to remove or disable access to the Platform at our discretion for any reason or no reason. Some of the reasons we may remove or disable access to the Platform may include finding the content objectionable, in violation of these Terms or our Community Guidelines or otherwise harmful to the Platform.
7. INTELLECTUAL PROPERTY RIGHTS
We respect intellectual property rights and ask you to do the same. As a condition of your access to and use of the Platform, you agree not to use the Platform to infringe any intellectual property rights, for example uploading copyrighted material of a third party without their consent. We reserve the right, with or without notice, at any time and in our sole discretion to block access to and/or terminate the accounts of any user who infringes or is alleged to infringe any copyrights or other intellectual property rights.
8. YOUR SOLUTIONS
Users will be permitted to upload and submit Solutions to the Platform. You shall be solely responsible for your own Solutions and the consequences of submitting your Solutions on or to the Platform. You further agree that you will not submit to the Platform any solutions or materials that are contrary to applicable local, national, and international laws and regulations.
It is agreed between the parties that for all the Solutions (including any work in progress) developed, to the fullest extent as permitted under applicable law, you hereby irrevocably license to us, all worldwide, exclusive, fully paid/royalty free, transferable rights and license of titles and interests in and to the solutions provided by you including the rights to sub-license, access, use and all patrimonial intellectual property therein (i.e., future products, services, business derived therefrom).
9. COMPENSATION AND PAYMENT
Upon acceptance of the Proposed Solution by the user, payment will be processed basis students registering on our sister platform, SnapSolve to access the homework Solutions prepared by you. You can see the payment schedule here.
We have the right to determine whether the payment criteria is met, and in this regard we may rely on our own records and accounts.
We will provide you with an estimated amount of earnings on a daily basis (on the "My earnings" interface or other channels we may specify) listing estimated relevant sums payable to you up to the previous day, and you agree and acknowledge that the indication of relevant sums is an estimate only (and not final, conclusive nor binding on us), and may be subject to further adjustments by us.
We will calculate the accrued relevant sums actually payable by us to you after the end of each month, and credit your relevant sums to your balance on SnapSolve Tutor (“Balance”).
Your Balance is not transferable to other users on the Platform, and you may not deposit to increase your Balance. We reserve the right to deduct your Balance if you are in breach of these Terms and/or any of our policies.
10. WITHDRAWING YOUR BALANCE
At any point, you can see the available amount of Balance you have accrued on a real-time basis by checking your user account. You can choose, by selecting the relevant options in your account, to withdraw your Balance.
Before you request to withdraw your Balance, you shall add a payment method that we support in your region. By choosing your payment method, you acknowledge that the payment method you use is the payment method that enables us to make payments according to these Terms. The applicable cash payment will be made directly into your nominated bank account, or other third-party payment channel account (if applicable). It is your responsibility to ensure that the payment method you use is able to process our payments
You shall furnish accurate payment information to us, in such form and manner as we may require. If any such payment information furnished by you is inaccurate, we shall have no liability whatsoever to you in connection with the payment according to such payment information.
Any payment to you is at all times subject to all applicable laws in the region where you reside or receive the payment. You agree that we have the right to manage, regulate, control, modify and/or eliminate such withdrawal feature where we have a valid reason to do so such as where we reasonably believe you have violated these Terms or any of our policies , you are in breach of any applicable law or regulation or for legal, security or technical reasons, and that we will have no liability to you based on our exercise of such right.
Each request for withdrawal shall be subject to additional rules and requirements displayed at the point of your request. We may change the thresholds and/or limits for withdrawal, as well as other information displayed on related pages at any time, subject to any mandatory laws or regulations in the region where you reside.
The payment providers for your payment method may charge you fees when processing the payment, according to the agreements you have concluded with them; for more information, please refer to your applicable agreements.
If you select "Bank Transfer" as your payment method: (i) you must be at least 18 years old and have an active bank account before you may transfer any balance into your account; and (ii) should you have any problem withdrawing your funds to your bank account, please contact your bank directly.
We reserve the right to verify your identity, age and eligibility qualifications to our satisfaction prior to making any payment.
Although we aim to fulfil all withdrawal requests in a timely manner, we do not guarantee fulfilment within a specific period of time (including any estimated timings set out at the time of withdrawal) and we will not be liable to you or any third party for any failure to fulfil a withdrawal request within such time.
All payments due to you under these Terms are and shall be inclusive of all taxes, duties, levies, tariffs and other governmental charges (including, without limitation, Goods and Services Tax or equivalent) (collectively, “Taxes”). You shall be solely liable for and shall pay any and all Taxes (including any related interest, fines and/or penalties) resulting from any payments made hereunder.
If we are required by law to deduct or withhold Taxes from any payments due to you under these Terms, then we shall have the right to deduct or withhold such Taxes and pay to you the remaining net amount after the Taxes have been deducted or withheld. For the avoidance of doubt, you shall be solely liable for bearing the Taxes deducted or withheld by us.
To the maximum extent permitted by applicable laws, you agree to defend, indemnify, and hold harmless SnapSolve Tutor, its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, agents and advisors from any and all claims, liabilities, costs, and expenses, including, but not limited to, attorneys’ fees and expenses, arising out of a breach by you or any user of your account of these Terms or arising out of a breach of your obligations, representation and warranties under these Terms.
13. EXCLUSION OF WARRANTIES
TO THE MAXIMUM EXTENT PERMISSIBLE UNDER LAW, YOU AGREE AND ACKNOWLEDGE THAT:
14. LIMITATION OF LIABILITY
NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS, AND TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAWS, IN NO EVENT SHALL SNAPSOLVE TUTOR AND ITS RELATED CORPORATIONS, AS WELL AS THEIR RESPECTIVE EMPLOYEES, SERVANTS, OFFICERS AND AGENTS (EACH AN "INDEMNITEE") BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY LOSSES, FINES, OR PENALTIES, EVEN IF INFORMED OF THE POSSIBILITY THEREOF, ARISING FROM OR IN CONNECTION WITH:
TO THE EXTENT NOT EXCLUDED, SNAPSOLVE TUTOR'S MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS, SUITS, DEMANDS, ACTIONS OR OTHER LEGAL PROCEEDINGS IN CONNECTION WITH THESE TERMS, WHETHER BASED ON AN ACTION OR CLAIM IN CONTRACT, NEGLIGENCE, TORT OR OTHERWISE, SHALL NOT EXCEED USD 1000.
YOU HEREBY UNCONDITIONALLY AND IRREVOCABLY UNDERTAKE TO INDEMNIFY, DEFEND AND HOLD HARMLESS EACH INDEMNITEE FROM AND AGAINST ANY AND ALL LOSSES WHICH MAY BE SUSTAINED, INSTITUTED, MADE OR ALLEGED AGAINST (INCLUDING WITHOUT LIMITATION ANY CLAIM OR PROSPECTIVE CLAIM IN CONNECTION THEREWITH), OR SUFFERED OR INCURRED BY ANY INDEMNITEE, AND WHICH ARISE (WHETHER DIRECTLY OR INDIRECTLY) OUT OF OR IN CONNECTION WITH:
15. OTHER TERMS
Applicable Law and Jurisdiction. These Terms, their subject matter and their formation, are governed by the laws of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding existence, validity or termination of these Terms, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English.
Any Questions? Get in touch at email@example.com.