TikTok Shop Coupon Terms & Conditions

These coupon terms (the "Coupon Terms") set out the terms and conditions that apply to any limited time coupon promotions offered by TikTok for eligible user purchases on TikTok Shop on the TikTok platform and any coupons related to returns and/or shipping (collectively, the "TikTok Shop Coupon"). The TikTok entity offering the TikTok Shop Coupons to you is the TikTok entity that provides you with the platform as set out in the TikTok Terms of Service ("we" / "TikTok").
We may make changes to these Coupon Terms. The “Last Updated” date above indicates when these Coupon Terms were last changed. If we make future changes, we may provide you with notice of such changes, such as by sending an email, providing a notice through our TikTok Shop (or our other services), or updating the date at the top of these Coupon Terms. Unless we say otherwise in our notice, the amended Coupon Terms will be effective immediately, and your use of any TikTok Shop Coupons after we provide such notice will confirm your acceptance of the changes. Any such changes will not apply to any dispute between you and TikTok arising prior to the date on which we posted the amended Coupon Terms, or otherwise notified you of such changes.

1. Additional terms and conditions (including but not limited to the TikTok Shop Coupon validity period, value, availability, applicability, and eligibility criteria) will accompany and apply to any TikTok Shop Coupons made available to you ("Additional Terms"). In case of any irreconcilable conflict between the Additional Terms and these Coupon Terms, the Additional Terms will prevail.
2. TikTok does not guarantee that you will receive any TikTok Shop Coupons. You must satisfy the Additional Terms communicated to you in order to receive TikTok Shop Coupons.
3. TikTok Shop Coupons can only be used for purchases of eligible products on TikTok Shop, subject to the availability of stock of such eligible products and the terms and exclusions set forth in these Coupon Terms or the Additional Terms made available to you.
4. TikTok Shop Coupons can only be used on TikTok Shop and may not be used on any third-party websites or apps.
5. To use any TikTok Shop Coupon, you must have an account on the TikTok platform, be offered the TikTok Shop Coupon by TikTok, and be eligible to make a purchase on TikTok Shop in accordance with TikTok Buyer Policy. To the extent not already applied to any eligible product(s) in your cart, you must apply the TikTok Shop Coupon during the applicable promotion period specified in the Additional Terms to the eligible product(s) in the purchase cart and follow any relevant instructions provided to you.
6. Each TikTok Shop Coupon may only be redeemed once against one order of eligible product(s) on TikTok Shop.
7. We may limit the total number of TikTok Shop Coupons (including "Shipping Coupons"), Merchant Coupons (defined below) and other promotional discounts that may be applied to a single product.
8. If you placed an order from TikTok Shop using a "Shipping Coupon" and applied for a refund after the order was shipped, then you will not be able to use that “Shipping Coupon” again or redeem it for cash, credit or any other form of compensation. Otherwise, if you request a refund for an order from TikTok Shop to which you applied a TikTok Shop Coupon, then (i) the TikTok Shop Coupon discount will be subtracted from the refund you receive, and (ii) you may re-use that TikTok Shop Coupon, subject to these Coupon Terms and any Additional Terms.
9. If a TikTok Shop Coupon is granted to you (or you are entitled to a TikTok Shop Coupon) as a result of a previous order you have placed, and this previous order is refunded or otherwise cancelled for any reason, then the TikTok Shop Coupon granted to you will become void and invalid (and you will no longer be entitled to use such TikTok Shop Coupon).
10. TikTok Shop Coupons are non-transferable and non-exchangeable and may not be redeemed for cash, credit or any other form of compensation.
11. If any TikTok Shop Coupons, or the grant of any TikTok Shop Coupons, are prohibited in the jurisdiction in which you are based, such TikTok Shop Coupons will be void.
12. You will be responsible for the payment of any applicable taxes related to your receipt or use of any TikTok Shop Coupons. TikTok will have no liability to you for any such taxes.
13. Merchants on TikTok Shop may offer their own Coupons to you, as notified and indicated on the coupons to you by the relevant merchant (“Merchant Coupons”). Your use of a Merchant Coupon is between you and the relevant merchant and that merchant will be solely responsible for that Merchant Coupon. To the extent permitted under applicable law in your jurisdiction, a merchant may withdraw or cancel Merchant Coupons and, in such circumstances, that merchant will be solely responsible and liable for any such withdrawal or cancellation. You and the merchant are responsible for resolving any dispute in relation to your use of Merchant Coupons between you and merchants. TikTok may facilitate communications between you and merchants, but TikTok is not a party to any such dispute and has no obligation to participate in the discussions or resolution for such dispute.
14. TikTok Shop Coupons may be used in conjunction with Merchant Coupons, subject to Section 7 of these Coupon Terms and any applicable Additional Terms. If you are entitled to use a Merchant Coupon and TikTok Shop coupon for the same product, then you will only be entitled to use the TikTok Shop Coupon after you have already applied and benefited from any price reduction offered by the Merchant Coupon on that product.
15. If an order from TikTok Shop that you applied a Merchant Coupon to is refunded then (i) the Merchant Coupon discount will be subtracted from the refund you receive, and (ii) you may be able to re-use that Merchant Coupon, subject to rules for the Merchant Coupon as set up by the merchants.
16. TikTok may withdraw or cancel any TikTok Shop Coupon granted to you, or withhold any TikTok Shop Coupon you may otherwise be entitled to receive, in its reasonable discretion, including if TikTok detects any activities conducted by you in material violation of TikTok’s applicable terms and policies (for example, fraud or illegal activity).
17. These Coupon Terms are governed in accordance with, and all disputes arising out of or in connection with these Coupon Terms will be subject to the applicable 'Governing Law and Jurisdiction' provisions of the TikTok Terms of Service.
18. You can contact TikTok by reaching out to our customer service if you have any questions connected to these Coupon Terms or a TikTok Shop Coupon. Please contact the relevant merchant regarding any questions connected to Merchant Coupons.